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Jade A. is a skilled DevOps Engineer at Doctor Care Anywhere since April 2023, responsible for troubleshooting, incident response, and managing cloud infrastructure to ensure cost-efficiency and reliability. Prior experience includes serving as a Platform Engineer at Capgemini, where Jade A. achieved AWS Cloud Architect certification and obtained Security Clearance for sensitive projects. Earlier roles involved working as a Service Desk Analyst at Selfridges, focusing on incident resolution and user account management, and as an IT Service Delivery Analyst at TNT, managing communication and device repairs. Jade A. holds a BSc in Computing from De Montfort University, completed a Microsoft Technology Associate course in programming, and participated in various tech initiatives, including Code First: Girls.