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Johanna B. is an experienced technical services engineer with a strong background in product management and technical support, currently serving as Lead Technical Services Engineer at Doctolib since September 2021. Prior experience includes roles as Product Manager and Technical Support Lead at Traveldoo (Expedia Group) from August 2014 to September 2021, where responsibilities encompassed user story development, backlog prioritization, team management, and process improvement. Johanna's career also features positions such as Mobile Development Engineer at eduPad, Assistant Engineer at Abase Europe, and multiple logistical roles at Euro-Information Production. Educational credentials include an engineering degree in Computer Science from UTBM and a DEUTEC from Université de Technologie de Belfort-Montbéliard.