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Pedro Henrique Sanches Moreno has a diverse work experience. Pedro Henrique currently works at Dock as a Software Support I, specializing in CSOPs Premium. Prior to this, Pedro worked at Goomer as an Analyst of Pleno Support, where they provided direct support to clients through chat, analyzing and resolving issues. Their role also involved ticket management, data analysis, and collaborating with Customer Success Managers for critical cases. Previously, they worked at IGT Food Service as an Analyst of Help Desk, handling IT-related support. Pedro also worked as an IT employee at Tempermax Vidros and as an Analyst of Support Help Desk at Oldx Sistemas. Their experience showcases their expertise in technical support, customer service, and problem-solving.

Pedro Henrique Sanches Moreno earned a degree in Analise e Desenvolvimento de Sistemas from ESAMC, where they attended from 2015 to 2017. In addition to their formal education, Pedro has obtained several certifications. Pedro Henrique completed the "How to Analyze Business Metrics with SQL Course," "Learn JavaScript Course," and "Learn SQL Course" from Codecademy in May 2022. Pedro Henrique also completed the "n8n Beginners' Course (Level I)" from n8n.io in September 2021.