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Matheus Matos da Silva has a diverse work experience, starting with their current position as an IT Support Analyst at Dock since May 2022. In this role, they are responsible for process ownership and governance of Corporate IT. Matheus oversees the entire project lifecycle, from initiation to completion, and uses various tools such as Jira Softwares, Miro, and Trello for documentation and flow management.

Prior to Dock, Matheus worked at Voke, where they held two positions. From June 2021 to March 2022, they served as a B2B Support Analyst, and from September 2019 to June 2021, they worked as a Service Desk Analyst.

Before their time at Voke, they gained experience at AVIPAM VIAGENS E TURISMO as a Web Support Analyst Trainee from August 2014 to June 2016.

Matheus'scareer began at Victus Consultoria in June 2013, where they worked as an Infrastructure Support Analyst until September 2014.

Overall, Matheus has built a strong professional background through their roles in IT support and analysis.

Matheus Matos da Silva attended Uninove - Universidade Nove de Julho from 2014 to 2016, where they pursued a degree in Gestão Tecnologia da Informação (Information Technology Management). During their time at Uninove, their field of study was Tecnologia da Informação (Information Technology).

In addition to their formal education, Matheus obtained several certifications. In July 2023, they completed the "SCRUM: Agility in your Project" certification from Alura. Matheus also obtained the "COBIT 5 Foundations: Corporate Governance" certification from Alura in May 2023. Matheus further enhanced their knowledge and skills by completing the "AWS Cloud Practitioner Essentials" certification from Amazon Web Services (AWS) in November 2022. In April 2022, they obtained the "Microsoft Azure Fundamentals (AZ-900)" certification from Ka Solution. Prior to that, in July 2021, Matheus achieved the "Fundamentos de ITIL" certification from Fundação Bradesco.