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Heather Durham has a diverse work experience spanning several companies and roles. Heather began their career at Dobson Cellular Systems in 1997 as a Reports Specialist, specializing in commissions. Heather then moved on to become a Reports Specialist at Versant Healthcare Competency Solutions. In 2004, they joined Dobson Communications as a Sr. Business Operations Analyst before transitioning to the role of Marketing Campaign Manager in 2006. Heather remained with Dobson Communications until 2009. Recently, they worked at Dobson Fiber as a Quote Analyst before being promoted to Business Operations Manager in 2022. Overall, Heather has developed extensive expertise in operations management, analytics, outcomes, marketing campaign management, and reports analysis throughout their career.

Heather Durham attended the University of Central Oklahoma from 1998 to 2002, where they obtained a degree in Business Management. The field of study for their degree was not specified.