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Enrico Ferrari currently serves as a Customer Service Representative at Diversey Europe, managing customer orders from receipt to shipping and optimizing processes through company tools since December 2022. Prior to this role, Enrico worked at Triboo Group as a back office employee, overseeing online orders for the group's e-commerce sites from October 2020 to November 2022. Enrico's experience also includes back office positions at Alpitour World, focusing on hotel operations in the Middle East from April 2018 to October 2020, and at ITALIANTOUCH S.R.L., managing online orders for TOD'S brands from January 2018 to April 2018. Earlier in the career, Enrico worked as a booking agent at Cruceros Cormoran, dealing with bookings and sales of tours and excursions from March 2017 to October 2017. Enrico holds a degree in Modern Languages and Literatures from Università degli Studi di Bergamo and attended Fairleigh Dickinson University in 2015.