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Charlene M. has a diverse background in customer service and technical support, currently serving as a Customer Service Representative at Distribution International since April 2023. Prior to this role, Charlene worked as a Field Service Technician for Lawrence Merchandising Services from March 2020 to August 2023, and briefly held the position of Office Coordinator at Tilley Company in 2022. Charlene gained valuable experience as a Work Study Student at Chesapeake Bay Watershed from October 2019 to April 2022 and spent over a decade at Grainger, advancing to the role of Senior Customer Experience Representative from June 2007 to July 2019. Charlene's educational background includes attendance at Dundalk High from 1983 to 1985.