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Jay A. Encarnacion, BSN, RN, PMP, currently serves as the Senior Manager of Market Optimization at DispatchHealth since July 2022. Prior experience includes roles at Hartford HealthCare from August 2013 to July 2022 as a Clinical Care Redesign Quality Specialist and Quality Nurse Coordinator, where significant contributions included achieving over $20 million in savings through program improvements and enhancing patient outcomes in various care projects. Earlier experience at Stanford Hospital and Clinics, where Jay began in 2006, involved progressive responsibilities in neurosurgery nursing, including mentorship and involvement in quality improvement initiatives. Jay holds a Bachelor of Science in Nursing from San Jose State University.