Directions Credit Union is a community-based organization dedicated to serving the financial needs of its members.

Finance

Directions Credit Union

The Toledo office focuses on lending, compliance, and operational excellence to enhance customer and employee experiences.

Toledo

Barry Shaner

Joshua Bailey

John Ustaszewski

Julián Broggio

Marybeth Sund

Ryan Dewey

Shelly Hughes

Scott Swan

Carrie Hartman

Matthew Gies

The Leadership Team at Directions Credit Union is responsible for setting the strategic direction and overseeing the overall operations of the organization. They ensure that the credit union fulfills its mission to serve the financial needs of its community members while managing risks, driving growth, optimizing resources, and fostering a positive work environment.

Leadership Team

The Human Resources Team at Directions Credit Union is responsible for managing employee relations, talent acquisition, and development, while ensuring compliance with labor laws and regulations. They handle benefits administration, conduct training programs, and foster a positive work environment to support the overall growth and satisfaction of the organization's staff.

Human Resources Team

The Retail Banking Team at Directions Credit Union focuses on providing exceptional customer service, managing daily branch operations, processing transactions, and offering personalized financial solutions to members. This team ensures efficient branch performance, supports member needs, and upholds the credit union's community-focused values.

Retail Banking Team

The Information Technology team at Directions Credit Union ensures the security, efficiency, and reliability of the organization’s technology infrastructure. They manage the daily operations of IT systems, oversee network performance, administer core applications, and lead technology projects to support and enhance the financial services provided to members.

Information Technology

This department oversees the coordination and optimization of business operations to enhance service delivery and efficiency.

Operations Management

This department oversees the collection processes and strategies to effectively manage outstanding revenues.

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Directions Credit Union

Org chart

Teams

Leadership Team

Human Resources Team

Retail Banking Team

Information Technology

Operations Management

Collections Management

Offices

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Directions Credit Union

Org chart

Teams

Leadership Team

Human Resources Team

Retail Banking Team

Information Technology

Operations Management

Collections Management

Offices

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