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Megan Kolb, MBA, is an experienced Customer Success Manager at Direct Supply, where responsibilities include driving customer awareness, retention, and growth through relationship building and data analysis. With a background in developing processes as an Account Specialist and managing complex installations in senior living communities, Megan has excelled in various roles, including overseeing corporate capital projects and leading quality initiatives. Prior experience includes roles in administration, marketing, and video production, complemented by a Master of Business Administration from the University of Wisconsin-Whitewater and a Bachelor of Arts in Communications & Media Studies from St. Norbert College.