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Matthew Forbes is a seasoned IT professional with extensive experience in service delivery and technical support. Currently serving as a Senior IT Service Delivery Engineer at Dimensions UK since October 2022, Matthew's career includes roles such as Systems Technical Engineer at North East Ambulance Service and Desktop Support Technician at Newcastle Upon Tyne NHS Foundation Trust. With foundational experience in diverse environments, including roles at Gateshead Health NHS Foundation Trust and Viewpoint Housing Association, Matthew has honed skills in system installation, user support, Active Directory management, and network maintenance. Educated with a BSc in Computing from Robert Gordon University and an HNC in Computing from North East Scotland College, Matthew combines technical expertise with practical experience to deliver effective IT solutions.