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Shahid has a strong passion for Customer Success and Business Development. He joined Dimagi as a Support Analyst, working within the SaaS team and loves engaging in conversations with team members, clients and partners.

Shahid has a Diploma in Information Technology with majors in Information Systems and Programming, along with a certificate in PC Engineering. He previously worked at SupportYourApp.

At Dimagi, Shahid aims to grow within the company as he sees endless possibilities and opportunities available to ensure personal and professional development. He aims to further contribute his expertise in supporting users of CommCare and ensuring that clientā€™s are supported within the SLA.