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William Hope has extensive experience in the IT industry, with roles ranging from Computer Technician to Infrastructure Specialist. With a background in providing desktop support and end user support, William has worked for companies such as Dill Air Controls Products, LLC, Louisburg College, and Premier Research. Their previous roles involved resolving service calls for computers, laptops, networked printers, and network issues. William's experience also includes onsite support for desktop computers and printers during their time at IBM.