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John Dixon is a seasoned professional with extensive experience in customer success and account management across various industries. Currently serving as Senior Customer Success Manager at Diligent Corporation since March 2021, John previously held roles such as Manager of Enterprise Customer Adoption at MLex Market Insight, where John developed enterprise adoption programs, and Account Manager at Achilles Group Limited, where revenue growth and customer engagement were prioritized. Early career experience includes significant contributions at Dow Jones, Factiva, and Reuters, focusing on strategic account development and client relationship management. John holds a Master of Arts in Psychology from the University of St Andrews, along with A Levels in Russian and GCSE in Arabic Language.