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Melissa Gangen has extensive experience in human resources. Melissa worked as an HR Director at Digital Planet from 2013, where they developed and implemented HR strategies and policies to align with the company's objectives. Prior to that, they were the Group Human Capital Manager at Fulham Investments from 2009 to 2013. In this role, they managed HR and payroll aspects for multiple companies and developed and managed policies and procedures.

Melissa Gangen received their PDM in Business Administration from Wits Business School in 2011-2012. Melissa also pursued an MBA Essentials program at The London School of Economics and Political Science (LSE) at some point. Melissa holds a Bachelor's degree in Industrial, Organisational, and Labour Studies from the University of KwaZulu-Natal. Additionally, they obtained a certification as a Chartered HR Professional from SABPP, although the month and year of obtaining this certification are not specified.