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Harry Makongwa has extensive experience in customer service roles, with a background in providing exceptional service and resolving product and service concerns. With a focus on maintaining customer satisfaction and offering personalized solutions, Harry is known for their professionalism, empathy, and ability to de-escalate customer complaints. In addition to customer service roles, Harry has also held leadership positions such as Chief Executive Officer. Harry holds a Certificate of Advanced Driver's Grade II from the National Institute of Transportation and a Bachelor of Arts with Education in African Languages, Literatures, and Linguistics from the University of Dar es Salaam.