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Troy Jensen's work experience includes serving as the Chief Strategy Officer at Firespring since September 2019. Prior to that, they worked as a Marketing Strategy Consultant and Owner at Big Bark Small Dog Marketing from October 2017 to December 2019. Troy also worked as a Web Design Instructor at the Creative Center, College of Art & Design from January 2018 to July 2018. Previously, they were the Interactive Director at Modus Persona from July 2013 to December 2017. Troy has also held positions at Firespring (formerly Digital IMS, Inc.) as a Board of Directors member from July 2007 to December 2017, and as the Vice President of Research & Development from February 2003 to May 2011. Additionally, they worked as a Product Strategy Consultant and Owner at Evermake Media, Inc. from May 2011 to June 2013. Troy started their career as the Director of Development at Digital IMS, Inc. from May 2001 to February 2003 and as a Webmaster at Level 100 Communications from August 1997 to May 2001. Troy began their professional journey as an Interactive Communication Specialist at Sterling Communications, Inc. from June 1995 to August 1997.

Troy Jensen attended the University of Nebraska-Lincoln from 1991 to 1996, where they pursued a Bachelor of Journalism degree. During their time at the university, Troy focused their studies on various subjects including News Editorial, English, History, and Architecture.