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Jordan McCann is an experienced IT professional specializing in ServiceNow, with a career spanning several roles in various organizations. Currently serving as a ServiceNow Architect/Developer/Administrator at Digital Hands since April 2023, Jordan previously held the position of ServiceNow Architect at NextEra Energy, Inc. from April 2022 to April 2023. Prior experience includes serving as a Senior ServiceNow Developer at SSM Health and a ServiceNow Developer at Maritz. Early in the career, Jordan worked in deposit services at Keefe Commissary Network and was introduced to ServiceNow as an Information Technology Support Technician at Reinsurance Group of America. Additional experience includes a technical consultant role at Geek Squad and a customer service position at Fields Foods.