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William Arroyo possesses extensive experience in the financial services industry, currently serving as the Mortgage Team Lead at Digital Federal Credit Union since April 2021. Prior roles include Client Service Officer at State Street, Client Service Team Lead at Ascensus, and various managerial positions at BNY Mellon, where responsibilities encompassed supervisory duties in broker dealer operations. Additionally, William contributed to operational excellence at Boston Financial Data Services, managing significant teams and spearheading process improvements. William's career began at Keystone Funds, and academic credentials include an associate's degree in Business Administration and Management from Roxbury Community College, complemented by foundational education at Boston English High.