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Mbanza Rafael is a skilled professional with diverse experience in telecommunications and education. Currently serving as a Front Office Engineer at Digis Squared (Digis2) since April 2022, Mbanza is responsible for network surveillance, issue reporting, troubleshooting, and managing trouble tickets using various OSS tools such as Netact and Zabbix. Prior to this, Mbanza worked as a Marketing Technician at Anxing Internacional-Paraview Technology, where responsibilities included product promotions and reporting. Mbanza has also gained experience in academia as an IT, English, Math, Physics, and Electronics and Telecommunications teacher at Colégio Privado. Earlier roles include Helpdesk at Petromar Lda and a Technician at ZAP a minha TV, focusing on telecommunications and satellite dish installation. Mbanza holds a Bachelor's degree in Telecommunications Engineering from Politécnico do Huambo and a High School degree in Electronics and Telecommunications from Itel.