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Víctor Hugo Cruz has a strong background in customer service and client management across various industries. With experience at companies like Digimind and Nielsen, Víctor Hugo has held titles such as Customer Success Manager, Account Manager, and Senior Client Service Executive. Víctor has also worked as an Advertising Analyst at the National Electoral Institute and as a Communications Intern at SEMARNAT. Víctor Hugo is currently pursuing a Master of Business Administration with a focus on Marketing and Digital Media. Their education includes a Bachelor's degree in Public Relations, Advertising, and Applied Communication. Additionally, Víctor Hugo is studying Czech Language and Slavic Studies at Masaryk University Brno.