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Swain Henry has extensive work experience in the telecommunications industry, which includes positions at Digicel Group, Huawei, and Medianet Limited.

At Digicel Group, Swain held various roles, including Head of Service Delivery, Presales & Implementation Manager, and ICT Pre-Sales Consultant.

During Swain's time at Huawei, they served as a Network Product Manager, Customer Support Manager, Project Manager, Wireless Engineer, Access Network Engineer, and IT Specialist. Swain's responsibilities included managing technical operations, improving customer relations, and overseeing the installation and maintenance of network infrastructure.

At Medianet Limited, Swain worked as a Systems Engineer, focusing on the company's network renovation, server maintenance, and installation of an Avaya IP PBX System.

Overall, Swain Henry's work experience highlights their expertise in service delivery, presales, implementation, project management, network maintenance, customer support, and IT infrastructure.

Swain Henry's education history includes a Bachelor of Science degree in Computer Science from the University of the West Indies, Mona, which they obtained from 2002 to 2006. Prior to that, they attended St Mary High School from 1995 to 2002, where they received a diploma in subjects such as English, Mathematics, Biology, Chemistry, Technical Drawing, and History. In addition to their formal education, Swain has also obtained various certifications in different fields, such as Hybrid IT Solutions, Mobility Professional, IT Service Management, Data Center Virtualization, and Principles & Practices of Project Management.