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Suvithan Thayalan is an experienced ICT professional currently serving as an ICT Problem Manager at Die Schweizerische Post since January 2025, where responsibilities include incident and problem management within the Operation Control Center and collaboration across IT departments to ensure stable IT operations. Previously, from March 2022 to December 2024, Suvithan worked as an AFIS System Specialist at Sitasys AG, overseeing the technical operations of complex server applications and providing customer support. From January 2019 to February 2022, Suvithan was an Operation Management Engineer at SBB CFF FFS, focusing on employee access rights, telecommunications, and incident management. Suvithan's career began at the Bundesamt für Justiz BJ as a Dienstleistungskoordinator from August 2012 to December 2018, providing employee support and managing software and hardware resources. Educational qualifications include a Höhere Fachschule degree in Wirtschaftsinformatik from TEKO Schweizerische Fachschule AG and a Kaufmann E-Profil certificate from WKS KV Bildung.