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Milica Orlandic has extensive experience in the travel industry, currently serving as an M&E Project Coordinator at DIB Travel since September 2019, and previously as a Reservation and Ticketing Agent at Impala Travel from 2009 to 2019. Milica's expertise includes creating flight reservations, issuing and re-issuing tickets, managing refunds, and understanding fare rules. Responsibilities also encompassed monitoring flight schedules, handling special requests, providing customer support, and coordinating group trips for parties over ten. Additionally, Milica has organized international events such as congresses and symposiums, along with managing hotel and transfer reservations using platforms like GoGlobal, HotelsPro, Travelport, and Transhotels.