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Masato Suzuki is a Customer Success Manager at Dialpad since April 2021, contributing to the company's mission of enhancing business communications through innovative solutions powered by VoiceAI. Prior to this role, Masato was a Client Success Specialist at Indeed.com from September 2018 to April 2021 and worked in the Destination Management Division at JTB USA, Inc. from August 2017 to July 2018. Masato holds a Bachelor of Arts (B.A.) in International Relations and Affairs from SUNY New Paltz.