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Charles Brian Libre is an accomplished professional with extensive experience in customer relations and renewals management. Currently serving as a Renewal Manager at Dialpad since March 2023, Charles has previously held similar positions at Zoom Video Communications and Salesforce, demonstrating a strong focus on customer retention and satisfaction. Earlier roles include Technical Specialist at Dexcom and Sales Development Representative at Crisalix, which specializes in advanced SaaS for aesthetic professionals. Charles began their career as a Customer Relations Associate at Credit Corp and a Customer Service Representative at Telstra via Teleperformance, developing skills in problem-solving and effective communication. Charles holds a Bachelor's degree in Hotel, Motel, and Restaurant Management from the University of Perpetual Help System DALTA.