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Catalina Ruiz is a seasoned professional with experience in change management, strategy and management consulting, and debt management. Currently serving as a Change Manager at Nextail since February 2023, Catalina previously held the role of Associate in Strategy and Management Consulting at Dialectica, where responsibilities included client liaison, expert profiling, market research, and project expert engagement. Prior experience includes positions as a Debt Management Professional and Customer Service Professional at Grupo Vanti, where Catalina focused on portfolio monitoring, collection processes, and improving operational quality. Catalina's educational background includes a Master's degree in Business Administration and Management from the University of Valencia and two Master's degrees in Industrial Engineering from Pontificia Universidad Javeriana.