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Michael A has extensive experience in service management and customer support. Currently serving as a Service Manager at DGA Security Systems since May 2012, Michael A coordinates out-of-state service calls and manages a team of seven technicians daily. Previously, Michael A held the position of Service Manager at Spectrum Catering, Concessions and Special Events from 2015 to 2016, and worked as a Lead Bartender. Early career experience includes a role as an Elite Client Services Representative at E*TRADE Financial from June 2008 to December 2010, where responsibilities involved handling customer inquiries and placing securities trades for clients. Michael A earned a Bachelor of Education (B.Ed.) in Elementary Education and Teaching from St. John's University in 2006.