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Ira Sather-Olson is an experienced customer service professional and library specialist with a background in journalism. Currently serving as a Customer Service Representative at DFTBA.com since September 2022, Ira addresses customer inquiries for a creator-driven marketplace. Previous roles include Seasonal Customer Service Representative for Kurzgesagt and Library Specialist-Makerspace at Missoula Public Library, where responsibilities included managing the Makerspace and teaching technology use. Prior experience includes editorial positions at Missoula Independent and The Selma Enterprise, focusing on arts and entertainment coverage. Ira holds a Bachelor's degree in Print Journalism from the University of Montana.