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Vasylyna Kapetsiak is an experienced recruitment lead with a strong background in talent acquisition and client support. Since September 2021, Vasylyna has been serving as a Recruitment Lead at devspiration and Cognizant Softvision, previously holding similar roles at Forbytes from September 2017 to March 2021. Vasylyna began a career in customer support as a Post Sale Support Specialist at TICKETS.UA LLC, where responsibilities included managing GDS systems, client communications, and mentoring. Vasylyna also worked as a Travel Manager at Vojage, focusing on client engagement and event organization. Vasylyna holds a Master's degree in Hotel Industry and Tourism from the Interregional Academy of Personnel Management and has furthered education in HR and foreign languages.