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Dina Brunetti is a seasoned professional with extensive experience in call center operations and member services. Currently serving as Senior Manager of Call Center Operations at Devoted Health since November 2021 and previously as Member Service Guide Manager, Dina has also held significant roles at Cigna Medical Group and Cigna, including Central Services Sr. Manager, Performance Quality Manager, Quality Clinical Sr. Supervisor, and Quality Clinical Coordinator Specialist. Additionally, Dina has experience as a Case Coordinator at Cigna Medical Group and worked as an LPN at Banner Health and HealthSouth. Early career experience includes service roles at Mastro's Restaurants.