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Tim Mickens

Senior Customer Success Engineer at Device42

Tim Mickens has a diverse work experience in various technical roles. Tim is currently working as a Senior Customer Success Engineer at Device42 since January 2022. Before that, they worked at Rapid7 as a Customer Success Engineer II from January 2019 to January 2022. From June 2017 to February 2018, they were a Senior Technical Account Manager at Sophos. Prior to that, they served as a Team Lead, Professional Services at Invincea, Inc. from February 2015 to June 2017. Tim also worked as a System Administrator at Medmarc from November 2014 to January 2015, and at Xceed Technologies from November 2011 to November 2014. Tim's earliest work experience dates back to October 2006 when they joined L-3 Communications as a Senior Desktop Support Analyst, where they supported a large number of users with various technical issues and managed software inventories.

Tim Mickens has a diverse education history. Tim obtained a Bachelor of Business Administration (BBA) degree in Business Administration and Management, General from East Carolina University, which they attended from 2019 to 2021. Prior to that, in 2017, they earned an Associate of Arts and Sciences (AAS) degree in Busi from Germanna Community College. Additionally, in 2011-2012, Tim completed an Associate of Arts and Sciences (A.A.S.) degree in Information Technology at Northern Virginia Community College. Tim also holds certifications as an InsightIDR Certified Specialist and an InsightVM Certified Administrator from Rapid7.

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