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Dilip Baherwani is a seasoned professional with extensive experience in operations management and customer service. Currently serving as a Senior Manager at Cyber Infrastructure Private Limited since October 2007, Dilip oversees a team of 40 executives, ensuring effective daily operations, client satisfaction, and retention. Previous experience includes a role as a Customer Care Executive at R-TeC Systems (I) Pvt. Ltd., where Dilip managed customer inquiries and service requests for major clients such as Sprint Wireless and Hutchison 3 Global Services. Dilip holds a Bachelor's Degree in Business/Commerce from Maulana Azad National Urdu University and completed high school at NDPS.