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RAM S M Avas is a seasoned professional with diverse experience in technical and support roles. Currently serving as a Technical Lead at DevCare Solutions since November 2022, RAM has previously worked as a User Support Specialist at Pegasystems and as a TechForce Analyst at SalesForce.com. Prior experience includes positions as a Process Associate at Genpact and HCL Technologies, where RAM developed foundational skills in business processes. RAM holds an MBA in Accounting and Finance from AMITY University Gurgaon and has a Bachelor of Business Administration from Periyar University, along with a Bachelor of Science in Mathematics and Computer Science from Osmania University.