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The Customer Support and Solutions team at Devana Solutions is dedicated to providing exceptional assistance and tailored solutions to clients using the company's SaaS products. Comprised of Support Desk Technicians and Solutions Specialists, the team addresses user inquiries, resolves technical issues, and collaborates with clients to optimize their experience and maximize the value of their performance data insights. Their goal is to ensure seamless integration and user satisfaction, ultimately supporting the mission of enhancing drug development efficiency.