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Vanessa Sauvaude has extensive experience in customer relations and quality control, currently holding positions at Deutsche Bahn and SNCF Réseau since November 2022. Additionally, Vanessa has been involved with ICS.cx and Smice in quality control roles since April 2016 and October 2011, respectively. Previous roles include statistical studies at COMPAGNIE DES TRANSPORTS STRASBOURGEOIS and market research at BVA, alongside a brief stint in marketing at Galeries Lafayette. Vanessa's academic background includes degrees in Marketing Digital, Management, and Marketing from Business School Marseille, as well as a BTS in International Commerce from La Cadenelle.