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Mikko Koskenkorva has extensive work experience in customer support and technical roles. From 2009 to 2023, they worked at Detection Technology as a Senior Customer Support Engineer, focusing on software. Prior to that, from 2009 to 2023, they worked at SPECIM, Spectral Imaging Ltd. where they held various roles including Senior Customer Support Specialist, Customer Support Specialist, and Product Specialist. In these positions, they provided technical support for hardware and software products, wrote knowledge base articles, and ran the KB review process. Mikko also played a role in product development and implemented a user portal. Before their time at SPECIM, Mikko worked at IT-Parkki as a Web Developer from 2007 to 2008.

Mikko Koskenkorva's education history is as follows:

From 2020 to 2021, Mikko pursued a Master's degree at Oulu University of Applied Sciences. The field of study for this degree is not specified.

Between 2001 and 2008, Mikko completed a Bachelor of Engineering degree at Oulu University of Applied Sciences, specifically at the Raahe School of Engineering and Business. The degree program focused on information technologies.

In 2016 and 2017, Mikko obtained an Immediate Supervisor degree (Lähiesimiestyön ammattitutkinto) from the Management Institute of Finland (MIF). The specific field of study for this degree is not mentioned.

From 2011 to 2013, Mikko pursued a Systems Administrator degree (Tieto- ja viestintätekniikan ammattitutkinto, järjestelmätuki) at OSAO, Oulu Vocational College (Oulun seudun ammattiopisto). No further details regarding the field of study are provided.

In 2003, Mikko participated in an exchange program and attended Letterkenny Institute of Technology. During this time, they focused on Information Technology and Telecommunications.

Additionally, Mikko has obtained two additional certifications. Mikko completed a course titled "Planning and administering HP switches" at FC Sovelto in May 2011. Mikko also completed a course called "Planning and Administering Windows Server 2008," but the specific details regarding the institution and the year of completion are not available.