Arsen Hovhannisyan is a seasoned travel professional with extensive experience in the hospitality and travel industries. Currently serving as Travel Director/Travel Concierge at Destination America since November 2021, Arsen has previously held roles such as Operations Supervisor at Ceres Terminals Incorporated and Destination Host at Rocky Mountaineer. Arsen's background includes significant tenure at Four Seasons Hotels and Resorts, where achievements included being the Top Upseller in 2017 and 2018, generating over $200,000 in revenue, and serving as a designated trainer for new employees. Arsen holds a certification in Tour Direction and Tour Guiding from the International Tour Management Institute and a Bachelor's degree in Economics and Management of Enterprises from the State Engineering University of Armenia.