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Diogo Paim Vieira is a seasoned professional with extensive experience in the travel and tourism industry. Currently serving as a Senior Business Operations Analyst at Despegar since February 2020, Diogo specializes in business analysis and process improvement, defining new developments based on established objectives. Prior to this role, Diogo was an Account Manager at Travelport from October 2016 to January 2020, where responsibilities included managing travel agency customer accounts and maximizing revenue opportunities. Earlier experience at LATAM Airlines spanned from July 2007 to July 2016, encompassing roles as Team Leader in the Contact Center, Back Office Executive, and Reservations Agent. Diogo holds a degree in Business Administration from Universidad de la Marina Mercante and a specialized degree in accounting from Escuela de Comercio N°31.