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Heather Hartford's work experience includes serving as the Chief People Officer at Acquia since 2015. Prior to that, they held the same position at Rue La La from 2009 to 2015. Before that, they worked at Digitas, where they held various roles including SVP/Global Talent Operations and SVP/General Manager, Boston Office from 2004 to 2009. Heather also worked at Digitas as the VP/Director of HR and Resource Allocation from 1997 to 2004. Prior to joining Digitas, Heather worked at TJX as the Director of Advertising-Marshalls from 1992 to 1997. Heather started their career at Hill Holliday Advertising as an Account Services professional from 1989 to 1992, and prior to that, they worked as a Marketing Assistant at Gardner Preston Moss in 1988.

Heather Hartford attended Concord High School from 1980 to 1984 and received a Diploma. Heather then went on to study at the University of New Hampshire from 1984 to 1988, though their specific degree and field of study are unknown.