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Johns (G.) is a seasoned IT professional with extensive experience in service desk management, project management, and business engagement. Currently serving as a Service Desk Analyst at Derbyshire Constabulary since May 2018, Johns previously held roles including IT Project Manager at Capita IT Enterprise Services, where successful project turnaround was achieved, and Business Engagement Manager at Jaguar Land Rover, overseeing an Operating System upgrade for 30,000 devices. With a strong background in stakeholder management and team leadership, Johns has consistently delivered high levels of service in various IT environments, including notable tenures at Jaguar & Land Rover and AstraZeneca.