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Kristina Marijic is a Senior Quality Assurance Manager and Community Experience Team Manager at Depop, with experience in leading teams and enhancing customer experience since February 2021. Previously, Kristina served as Operations Lead at Booking.com from March 2018 to November 2020, where responsibilities included team management and ownership, alongside significant accomplishments such as process improvements with leadership approval that enhanced customer interaction on the website. Additionally, Kristina held the position of Operations Executive, focusing on customer and supplier relations while exceeding performance objectives. Currently pursuing a Bachelor's degree in business and management at The Open University, Kristina has developed strong problem-solving, communication, and analytical skills throughout their career.