Department of Transformation and Shared Services
- Teams
- Customer Support Team
Customer Support Team
About
The Customer Support Team at the Department of Transformation and Shared Services (TSS) is responsible for providing efficient and responsive assistance to state government entities and the public. This team handles inquiries, resolves issues, manages billing support, and builds strong customer relationships to ensure seamless service delivery and customer satisfaction across TSS's various divisions.
Team members
Agnes Coleman
Call Center Agent
Briana Petty
Call Center Agent
Chindera Lewis
Call Center Agent
Clay Causey
Customer Relationship Manager
Crystal Skinner
Call Center Agent
Dimetrich Washington
Billing Support
John Menefee
Customer Relationship Manager
John Wright
Customer Relationship Manager
Martie Roberts
Call Center Manager
Nancy Jauernig
Customer Service Ombudsman