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Stephanie Pagan, MBA, is an experienced marketing professional currently serving as the Director of Customer Relationship Management and Offline Marketing at DentalPlans.com since June 2007. Stephanie has held various positions within the company, including Senior Manager of Customer Experience and Loyalty Marketing, Customer Loyalty Marketing Manager, and Program Manager for Integrated Marketing. Responsibilities have included developing and executing email marketing strategies, managing marketing calendars, overseeing campaign execution, and analyzing campaign results to enhance customer engagement. Prior to this role, Stephanie managed an in-house affiliate program, developing relationships with over 20,000 affiliates. Educational achievements include a Master of Business Administration in Business Administration and Management, as well as a Certificate in Marketing/Brand Management, both from Nova Southeastern University, complemented by a Bachelor of Science in Business Administration with a focus on International Studies, graduating summa cum laude.