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Pablo Quilachamin Catota is a Technical Support Engineer at Dematic since October 2022, bringing a blend of experience in software development and technical support. Previous roles include Software Engineer I at WebCreek, where Pablo developed web applications and fixed bugs using Scrum methodology, and QA Analyst, performing quality assurance testing. At Contamatic, Pablo served as a Technical Support Engineer, focusing on Phoenix Contact support and training for customers. An earlier position as an Electrical Engineer at VELTEK CIA. LTDA. involved evaluating electrical systems and designing project solutions. Pablo holds a Bachelor of Engineering in Electrical and Electronics Engineering from The University of Manchester, a Master’s degree in Computer Science with a focus on Artificial Intelligence from the University of Nottingham, and is currently pursuing a mention in Machine Learning and Internet of Things through Saturdays.AI.