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Erika Lillian is an experienced Accounts Receivable Manager with a demonstrated history of improving processes and enhancing customer experiences across various companies. Currently employed at Demandbase since December 2021, Erika previously held management positions in accounts receivable and financial operations at BigCommerce, where key contributions included leading billing teams and collaborating with multiple departments for promotional campaigns. Erika's extensive background features roles at The ASK Method Company, Serenova, HomeAway Software, Charles Schwab, Way Companies, and Horizon Offshore Contractors Inc, showcasing a strong ability in billing, collections, and customer success. Erika holds a Bachelor of Arts in Corporate Communications with a minor in Global Business from the University of Houston.