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Annick Biemans is a seasoned professional with extensive experience in management and client services across various industries. Currently serving as Scrum Master and Senior Change Manager at DELTA Fiber since May 2019, Annick has also held the role of Manager Zakelijke Klantenservice. Prior experience includes a position as Senior Client Service Manager at Oxyma, where expertise in data-driven omni-channel marketing was honed. Annick's career also features roles as Sales Executive at Prisma IT, Account Manager and Project Manager Sales at Computer Profile, Catering Manager at Sodexho, and Assistant Facility Manager at Exxon. Annick holds a Bachelor’s degree in Facility Management from Breda University of Applied Sciences, alongside advanced training in change management from Schouten & Nelissen.