Estela Negron-Flores is a seasoned professional with extensive experience in customer service and operational management. Currently serving as a Learning And Development Specialist II at Delta Community Credit Union since February 2017, Estela excels in managing call-center operations, ensuring procedural compliance, and delivering exceptional customer service. Previous roles include Licensed Realtor at Keller Williams Realty, where Estela facilitated real estate transactions, and Rental Manager at Ryder System, where coordination of rental vehicle operations was key. Early experience as a Translator and Service Volunteer at MUST Ministries involved assisting Spanish-speaking clients and managing resource distribution. Estela holds a Bachelor of Science in International Economics and French Language from Georgia State University.
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