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Dee E. A.

Dionne E. is a skilled professional with extensive experience across multiple roles in customer service, business analysis, and content creation. Currently serving as a Passenger Service Agent with One World Alliance Airline, responsibilities include enhancing passenger experiences through efficient check-in processes and issue resolution. In addition to this role, Dionne contributes to the Salesforce ecosystem as a Salesforce Professional, specializing in user adoption, automation, and security structuring. As a member of the Clicked Learning Community, engagement in administrator and business analyst tracks further supports ongoing professional development. Past roles include founder of Talent is Your Business Inc., community manager at ZIRX, and various analytical and operational positions with organizations such as MITRE and ATS Corporation. Educational qualifications include a Master of Public Administration from Syracuse University's Maxwell School and several certifications in Salesforce and Covid-19 compliance. Dionne also creates content for TikTok and serves as a part-time actor with SAG-AFTRA, showcasing storytelling abilities across various media.

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