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Holly Curtis is a seasoned professional with extensive experience in operations management and customer service. At Dell Technologies since June 2013, Holly has successfully launched a new business unit across the Americas, managed a 24/7 scheduling team, and driven process improvements. Prior to this, Holly held various leadership roles at Broadcast International from November 1989 to June 2013, including Director of Operations and Director of Customer Service, where responsibilities included client relationship management, overseeing large installation roll-outs, and managing a national call center. Holly's expertise encompasses satellite broadcasting, compliance with safety regulations, and effective team management, showcasing a strong commitment to quality customer service and operational excellence.